Refund Policy

At digambarchavan.com, operated by Digambar Chavan (WebCraftera LLP), we are committed to delivering high-quality web development and SEO services. This Refund Policy outlines the terms under which refunds may be issued.

All projects require an advance payment (typically 30–50% of the total project cost) before work begins. This advance payment is non-refundable as it covers initial planning, research, resource allocation, and setup costs.

Refunds may be considered in the following scenarios:

• Non-delivery: If we fail to deliver the project within the agreed timeline (excluding delays caused by the client), a partial or full refund of the remaining balance may be issued.
• Significant deviation: If the delivered work significantly deviates from the agreed scope and we are unable to rectify it within a reasonable timeframe.
• Mutual agreement: Both parties agree to cancel the project before significant work has commenced.

Refunds will not be issued in the following cases:

• Change of mind after work has started or been delivered
• Delays caused by the client (e.g., late content, delayed feedback, or unavailability)
• Third-party costs already incurred (e.g., domain registration, hosting, premium themes/plugins, stock images)
• Completed and approved milestones
• SEO services — as results depend on multiple external factors and take time to materialize
• Custom development work that has been completed as per the agreed scope

If you wish to cancel a project:

• Before work begins: You may cancel with a full refund minus the non-refundable advance payment.
• During development: You will be charged for work completed up to the cancellation date. Any remaining balance will be refunded.
• After delivery: No refunds will be issued once the final deliverables have been handed over and approved.

We offer a reasonable number of revisions (as outlined in the project agreement) to ensure your satisfaction. Additional revisions beyond the agreed scope may incur extra charges. We encourage clients to provide clear and consolidated feedback to minimize revision cycles.

To request a refund:

• Email us at digambarchavan165@gmail.com with your refund request and reason.
• We will review your request within 5–7 business days.
• If approved, refunds will be processed within 10–15 business days via the original payment method.

In case of any disputes, we encourage open communication to reach a mutually agreeable solution. If a resolution cannot be reached, the matter will be subject to the jurisdiction of courts in Chhatrapati Sambhajinagar (Aurangabad), Maharashtra, India.

For refund-related inquiries, please contact us:

• Email: digambarchavan165@gmail.com
• Phone: +91 90969 19353
• Address: Diamond Complex, Near Bus Stand Road, Kannad, Chhatrapati Sambhajinagar, Maharashtra, 431103